Citellus: framework for detecting known issues in systems.
Background Since I became Technical Account Manager for Cloud and later as Software Maintenance Engineer for OpenStack, I became officially part of Red Hat Support. We do usually diagnose issues based on data from the affected systems, sometimes from one system, and most of the times, from several at once. It might be controllers nodes for OpenStack, Computes running instances, IdM, etc In order to make it easier to grab the required information, we rely on sosreport....